Shipping & Delivery

Shipping Policy

Last Updated: June 20, 2025

Thank you for choosing TerraTough! We take pride in carefully packaging and shipping your farming equipment and handcrafted woodenwork.

Shipping Options

Standard Shipping

• FREE on all orders

• Contiguous USA only

• 5-7 business days after processing

FREE ON ALL ORDERS Shipping

• FREE on all orders

• Contiguous USA only

• 5-7 business days after processing

Processing & Delivery

• Processing Time: 1-3 business days for in-stock items

• Custom Woodenwork: Allow 3-5 business days for processing

• Delivery Time: 14 - 25 business days depending on location

Note: Heavy equipment (mowers over 150 lbs) ships via freight carrier with additional 3-5 business days transit time.

Tracking Information

• Tracking numbers emailed within 24 hours of shipment

• Check status using our Order Tracker

• Delivery delays may occur due to weather or carrier issues

Special Shipping Notes

Farming Equipment

• Properly secured on pallets

• Freight delivery requires appointment

• Assembly required upon delivery

Woodenwork

• Carefully packaged to prevent damage

• Natural wood variations may occur

• Weatherproofing recommended upon receipt

Taxes & Fees

• All prices include applicable taxes

• No hidden fees at checkout

• International customers responsible for customs/duties

Contact Us

For shipping questions or special requests:

Email: [email protected]

Phone: +1 (424) 428-2261  (Mon-Fri 9AM-5PM EST)

Warehouse Address:
TerraTough
1040 Pioneer Trail Rd Paso Robles, CA 93446